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PURPOSE OF THE POSITION:

Take orders and serve food and beverages to patrons at tables in a dining establishment. To deliver unforgettable unique guest experience, taking orders, serving food and beverages, and ensuring a smooth and enjoyable dining atmosphere.

Key Performance Areas:

• Welcome customers/guests, seat them at their designated tables, and present menus
• Own and live the O&L persona, anchored in “caring, passionate, authentic”
• Provide guests with quality service upon entrance of the restaurant outlet
• Provide personalized guest service based on preferences and ensure an ever-lasting bond is created with guests
• Ensure that mise en place levels are kept to standards
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware
• Present menus and provide detailed explanations of menu items, including specials and promotions
• Take accurate food and drink orders, ensuring dietary preferences or restrictions are noted and communicated to the kitchen, as well as punching this in on the POS system
• Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning
• Monitor tables and respond to guests' requests for refills, additional items, or adjustments to their orders
• Assist host or hostess by answering phones to take reservations or to-go orders and by greeting, seating, and thanking guests
• Demonstrate exceptional level of professionalism, maturity, and emotional intelligence always
• Maintain the cleanliness of duty station before the end of each shift in accordance with the standards

QUALIFICATIONS & EXPERIENCE:

• Minimum Grade 12.
• Minimum 1 year experience in a restaurant operation as a waiter within a 4* or 5* hotel and restaurant practice.
• Computer Literacy: MS Office, MICROS, Materials Control.

COMPETENCIES REQUIRED:

• Lives the O&L Values
• Leads Growth
• Takes Bold Stands
• Causes Alignment
• Being Authentic
• Inspires Innovation
• Deliver Extraordinary results

The company ONLY accept application via their career portal. Interested candidates can apply via the link below:

Apply online via: O&L Career Portal

Closing Date: 11 November 2024