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PURPOSE OF THE POSITION: :

Take orders and serve food and beverages to patrons at tables in a dining establishment. To deliver an unforgettable, unique guest experience, taking orders, serving food and beverages, and ensuring a smooth and enjoyable dining atmosphere.

Key Performance Areas:

• Welcome customers/guests, seat them at their designated tables, and present menus.
• Own and Live the O&L persona, anchored in “caring, passionate, authentic.”
• Provide guests with quality service upon entrance of the restaurant outlet.
• Provide personalized guest service based on preferences and ensure an everlasting bond is created with guests.
• Ensure that mise en place levels are kept to standards.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Present menus and provide detailed explanations of menu items, including specials and promotions.
• Take accurate food and drink orders, ensuring dietary preferences or restrictions are noted and communicated to the kitchen, as well as punching this in on the POS system.
• Remove dishes and glasses from tables or counters; take them to the kitchen for cleaning.
• Monitor tables and respond to guests' requests for refills, additional items, or adjustments to their orders.
• Assist the host or hostess by answering phones to take reservations or to-go orders and by greeting, seating, and thanking guests.
• Demonstrate an exceptional level of professionalism, maturity, and emotional intelligence always.
• Maintain the cleanliness of the duty station before the end of each shift in accordance with the standards.

QUALIFICATIONS & EXPERIENCE:

• Minimum Grade 12.
• Minimum 1 year experience in a restaurant operation as a waiter within a 4* or 5* hotel and restaurant practice.
• Computer Literacy: MS Office, MICROS, Materials Control.

The company ONLY accept application via their career portal. Interested candidates can apply via the link below:

Apply online via: O&L Career Portal

Closing Date: 14 February 2025