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PURPOSE OF THE POSITION:

To support the Store Manager in supervising overall store operations across non-fresh departments, inventory management, and store administration, ensuring compliance with company standards, maximising sales, and delivering excellent customer service to drive profitability.

Key Accountabilities

Stock Management & Merchandising

• Ensure optimal stock availability, merchandising, and product quality at all times.
• Monitor stock movement, shrinkage, and stock reports, including overstock, obsolete stock, and availability.
• Implement and maintain company merchandising and QDVP4 standards.
• Oversee ordering, promotions, and replenishment of key lines.

Administration & Performance Monitoring

• Monitor daily store and departmental performance against targets.
• Ensure pricing accuracy and execution of price changes before trading.
• Manage administrative processes, reporting, and store compliance.
• Support implementation of promotional schedules and operational plans.

People Management & Leadership

• Supervise and support team leaders and departmental staff.
• Assist with staff scheduling, attendance, and labour control.
• Coach, train, and develop employees in line with Model's people philosophy.
• Participate in recruitment, performance management, and discipline processes.

Store Operations (Opening & Closing)

• Ensure smooth opening and closing procedures in line with company standards.
• Oversee cash handling, banking, and store security processes.
• Ensure store readiness, cleanliness, and operational efficiency.

Health, Safety & Compliance

• Enforce health, safety, and hygiene standards across the store.
• Conduct regular inspections and ensure compliance with policies and procedures.

QUALIFICATIONS & EXPERIENCES:

Minimum Requirements

• Diploma in Business Administration, Retail Management, or equivalent.
• National Senior Certificate (Grade 12) with proven retail experience.
• Minimum 3–5 years' retail experience, of which at least 2–3 years must be in a supervisory role.
• Strong understanding of retail operations and administration.
• Computer literacy (MS Office and retail systems such as Arch).

Advantageous

• Experience in a supermarket/FMCG retail environment.
• Strong financial and stock management understanding.
• Experience with inventory systems and reporting.

The company ONLY accept applications via their career portal. Interested candidates can apply via the link below:

Apply online via: O&L Career Portal

Closing Date: 08 September 2026