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The Digital Marketing and Communications Manager is responsible for developing and executing integrated digital marketing and communication strategies that enhance brand reputation, increase customer engagement, drive lead generation, and support business growth. The role oversees digital channels, content development, social media, digital campaigns, corporate communications, and stakeholder engagement to ensure consistent and impactful brand messaging.

Job Specification

• Develop the Broker Distribution strategy and translate business priorities into clear direction for the Broker Distribution teams and broader value network.
• Maintain strong insight into regional markets and economic opportunities.
• Identify growth opportunities within existing and new broker segments.
• Develop and oversee the Personal Finance savings and investment product marketing strategy.
• Optimise performance and resource allocation to achieve sales and productivity targets across the Broker Distribution Channel.
• Manage channel economics and operating expenses.
• Manage and strengthen relationships between Personal Finance distribution channels and savings product teams to ensure alignment and growth.
• Manage all stakeholders, including brokers and management across the Personal Finance value chain.
• Build strong relationships, foster networking, and manage external relations.
• Build and maintain a high-performance culture within the channel.
• Manage resources, including markets and technology, and utilise support processes to ensure targets are met.
• Manage intermediary contracting, administration, and regulatory compliance.
• Ensure compliance with applicable financial industry regulations.
• Ensure the effective mitigation of financial and operational risks across the business.

QUALIFICATIONS & EXPERIENCE

• Namibian citizenship.
• Bachelor's Degree at NQF Level 7. A relevant sales or postgraduate qualification will be an added advantage.
• Minimum of 5 years' experience at senior managerial level in the insurance industry.
• Knowledge of life and investment products will be advantageous.
• Proven track record of sales and sales management success, with the ability to establish and grow sales.
• Understanding of the broker market.
• Understanding of relevant industry legislation and trends.
• Innovative and proactive approach.
• Strong oral and written communication skills, including facilitation, influencing, and relationship-building skills.

• Adaptive thinking.
• Change management.
• Commercial acumen.
• Cultural awareness.
• Customer-focused approach.
• Executing plans.
• Financial acumen.
• Learning and Development (L&D).
• Negotiation and negotiation tactics.
• Performance management design.
• Policy development.
• Professional presentation.
• Servant leadership.

• Balances stakeholders.
• Being resilient.
• Builds effective teams.
• Business insight.
• Communicates effectively.
• Customer focus.
• Drives results.
• Ensures accountability.

The company ONLY accept applications via their career portal. Interested candidates can apply via the link below:

Apply online via: Old Mutual Career Portal

Closing Date: 18 September 2026