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PURPOSE OF THE POSITION:

The E-Commerce Executive supports the digital revenue strategy by managing online distribution, ensuring rate and content accuracy, optimizing channel performance, and creating meaningful revenue and parity reports to support strategic decision-making. This role strengthens the business’s digital footprint and contributes directly to revenue growth

Key Performance Areas:

• Implement and support O&L Leisure’s E-commerce strategy across all online platforms.
• Lead and manage the customer online journey, including Brand.com, Profitroom, OTAs, and Opera.
• Identify trends and optimize campaign performance through testing and data-driven insights.
• Support the Marketing & Sales Manager with projects to improve operational and team performance.
• Monitor daily booking performance across direct and OTA channels, support dynamic pricing decisions, and evaluate promotional and campaign results to improve revenue.
• Manage rate plans, availability, restrictions, and inventory on OTA platforms ensuring accurate setup and timely updates across all systems.
• Conduct daily rate parity checks, investigate undercutting or discrepancies, coordinate corrective actions with OTAs, and maintain detailed parity logs.
• Oversee OTA and channel management, including uploading offers, promotions, and packages, maintaining accurate mapping, and ensuring smooth synchronization between PMS/Channel Manager.
• Ensure accurate and consistent online content, including descriptions, images, amenities, and policies, with regular audits for brand and compliance standards.
• Develop and maintain comprehensive reporting, including automated dashboards, data consolidation, campaign/ROI analysis, trend insights, forecast support, and clear reporting templates.
• Conduct competitor price analysis and channel performance reviews, providing insights for revenue meetings, strategic planning, and continuous performance improvement.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in Marketing, Digital Marketing, E-Commerce, Economics, Business Management, or Hospitality Management.
• Minimum of 5 years’ experience in a digital marketing or e-commerce role.
• Professional certifications in Digital Marketing, CRM, SEO/SEM, Analytics, CMS, or Web Technologies are highly advantageous.
• Experience with OPERA, Profitroom, CRM systems, and digital performance platforms will be an added advantage.
• Experience in e-commerce, revenue management, channel management, or business analytics.
• Valid driver’s license.

Added Advantages:

• Hospitality & Tourism industry background.
• Advanced Excel/Google Sheets for reporting and data analysis.
• Managing OTA extranets and supporting promotional planning.
• Digital analytics tracking.

Skilled Required:

• Be Authentic
• Live the O&L Values
• Cause Alignment
• Take Bold Stands
• Lead Growth
• Deliver Extraordinary Results
• Inspire Innovation

The company ONLY accept application via their career portal. Interested candidates can apply via the link below:

Apply online via: O&L Career Portal

Closing Date: 17 December 2025