Browser jobs in Namibia by region:

About the Company

Sanlam is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to be fully-fledged Namibian Insurer, Sanlam is increasingly introducing greater financial and technical expertise.

What will you do?

The successful incumbent should display exceptional client service skills and providing outstandingafter-sales service to brokers and agents.

What will make you successful in this role?

• Capturing, processing, and authorising policy amendments.
• Handling broker and agent queries professionally and providing excellent after-sales service.
• Providing sound service and administrative support to brokers and agents as required by management.
• Assisting in departmental requirements as required by management.
• Effectively administering the workflow process and arrangements.
• Detecting, reporting, and following up on system- and process-related matters.
• Remaining within the Service Level Agreement as agreed by management.

Qualification and Experience

• Grade 12 Certificate; a further tertiary qualification will be an added advantage.
• At least two years’ experience in a financial service environment.

Knowledge and Skills

• Excellent communication skills (English and Afrikaans).
• Creative, innovative, and a team player.
• Problem-solving, assertiveness, and client-service oriented.
• Computer literate (MS Office package).

Personal Attributes

• Plans and aligns - Contributing independently.
• Communicates effectively - Contributing independently.
• Action-oriented - Contributing independently.
• Optimises work processes - Contributing independently.

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees.
• We know that you have hopes for your future – your career, your personal development, and achieving great things.
• We pride ourselves on helping our employees to realise their worth.
• Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, MiWay, and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing independently.
• Customer focus - Contributing independently.
• Drives results - Contributing independently.
• Collaborates - Contributing independently.
• Being resilient - Contributing independently.

Our commitment to transformation

The Sanlam Group is commited to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in Namibia, The Group's Employment Equity plan and targets will be considered as part of the selection process.

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:

Apply online via: Sanlam Career Portal

Closing Date: 27 December 2024