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PURPOSE OF THE POSITION:

To manage the overall operations of the store by applying sound business principles & service excellence to customers and consumers to support profitability of the store.

KEY ACCOUNTABILITIES:

• Maximize sales turnover and gross profit through best practices.
• Minimize cost/expenses and stock losses (shortages) through effective utilization of staff.
• Accountable for the achievement of monthly budgeted targets.
• Maximize Gross Profit through effective buy-ins.
• Implement innovative business ideas that result in breakthrough targets.
• Monitor and promote operational and service standards constantly by practicing PnP Service Qualities.
• Attend to customers and their complaints.
• Build and maintain sound relationships with all internal and external stakeholders – partnership.
• Maintain store-specific product ranges and product quality as per QDVP4 standards.
• Accountable for stock rotation according to the FIFO method.
• Ensure that no damaged or expired products are stocked.
• Manage stock levels and dormant stock.
• Manage stock holding days by utilizing roster orders.
• Oversee and manage all administrative duties of the store to ensure that they are completed within time limits and within company procedures.
• Oversee the scheduling and planning of staff working hours for the week and approve weekly schedules.
• Control store wages through appropriately monitoring and approving overtime and hours worked by staff.
• Run an inspection on the floor – Mule train.
• Perform day-end functions after cashiers are done.
• Manage the housekeeping of the store and adherence to Food safety audit standards.
• Enforce compliance with the Health & Safety policy to all staff members and internal visitors.
• Conduct health and safety inspections daily and report monthly to the Regional Manager and Support Office.

QUALIFICATIONS & EXPERIENCES:

• A recognized Grade 12 Certificate and a minimum of 8 years’ retail experience of which 5 must be at management level.
• Bachelor’s degree in business administration / Management or Retail Management, or equivalent and at least 5 years retail managerial experience.
• Code B Driver’s License
• Supermarket experience will be advantageous.
• Knowledge of budgetary control

SKILLS AND ATTRIBUTES

• Assertive communication
• Attention to detail
• Planning, organizing and analyzing skills
• Strong Business Acumen
• Strong Customer Focus

The company ONLY accept applications via their career portal. Interested candidates can apply via the link below:

Apply online via: O&L Career Portal

Closing Date: 13 August 2024